Privacy Policy

Effective date: 1 December 2025

This Privacy Policy explains how DBench.cloud collects, uses, and protects information when you use our software-as-a-service application.

1. Controller

The data controller responsible for your personal data is DBench.cloud (DBRE-Arch Consulting), located at Zeisum 5, Hooglanderveen, The Netherlands, reachable at website@dbench.cloud.

2. Information we collect

We collect account data (such as name, email address, and authentication IDs), billing data (such as company details and payment information processed via our payment provider), usage data (such as benchmark configurations and logs), technical data (such as IP address, browser type, and device information), and communication data (such as messages you send to our support team).

3. How we use personal data

Personal data is used to provide and operate the Service, manage accounts and subscriptions, secure and improve the platform, communicate with you about updates and support, comply with legal obligations, and, where permitted, send you product or marketing information with an option to opt out.

4. Legal bases

Depending on your location, we process personal data on the basis of contract performance (to provide the Service), legitimate interests (such as improving and securing DBench.cloud), consent (for optional cookies or marketing, where required), and legal obligations (such as tax and accounting rules).

5. Cookies and analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and measure usage of the Service. You can control cookies via your browser settings, but essential cookies are required for core functionality. We may use third-party analytics tools to understand how the Service is used and to improve performance.

6. Sharing of personal data

We share personal data with trusted service providers that process data on our behalf (such as hosting, authentication, payments, analytics, and email), professional advisers under confidentiality obligations, and public authorities when required by law. In case of a business transfer (such as a merger or acquisition), personal data may be transferred subject to appropriate safeguards.

7. International transfers

Your personal data may be processed in countries outside your own, including outside the European Economic Area. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms to protect your data.

8. Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When data is no longer needed, we will delete or anonymize it in a secure manner.

9. Security

We implement technical and organizational measures such as encryption in transit, access controls, logging, and regular backups to protect personal data. However, no system is completely secure, and you are responsible for keeping your account credentials safe.

10. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, object to or restrict certain processing, and withdraw consent where processing is based on consent. You can exercise these rights by contacting us at website@dbench.cloud. You may also have the right to lodge a complaint with a supervisory authority.

11. Third‑party services

DBench.cloud may contain links to third‑party websites or integrate external services (such as cloud providers, payment processors, or analytics tools). These third parties have their own privacy practices and policies; we are not responsible for how they handle your data.

12. Children's privacy

The Service is not intended for children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us so we can delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or by email where required. Your continued use of DBench.cloud after changes take effect means you accept the updated policy.

14. Contact

If you have any questions or requests regarding this Privacy Policy or our data practices, please contact us at website@dbench.cloud or by post at Zeisum 5, 3829ES, Hooglanderveen, The Netherlands.